Privacy Policy Privacy Policy of citizenslab.eu Hereinafter we inform you about the nature, scope and purpose of the processing of your personal data when using our website. Personal data is any information that relates to an identified or identifiable natural person. The person responsible (“controller”) within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller within the meaning of the GDPR for the personal data processed by the provider of this website and onlineshop is: MitOst e.V. Herzbergstraße 82-84 10365 Berlin, Deutschland/Germany Telefon/Phone: +49 (0)30 31 51 74 79 Telefax/Fax: +49 (0)30 31 51 74 71 E-Mail: info(at)mitost.org Represented by (Board of Directors): Ljiljana Šotra (1st chairwoman), Anna Barbara Bernsmeier (2nd chairwoman), Sabrina Schulz, Karsten Michael Drohsel, Nurana Mamedova, Catharina Sligting We have designated as our Data Protection Officer: Laura Werling, Communications Manager MitOst e.V., Herzbergstraße 82-84, 10365 Berlin Using our Online-Shop or website When you visit our website, our server collects the following information from you: browser type and version, operating system used, the previously visited web page, IP address and time of the page view. From your IP address, we can not identify you in person. We also do not match your IP address with other data in such a way that such inference would be possible. We collect and process this data in order to ensure the trouble-free operation of our website and to detect, fend off and prosecute a misuse of our services. Furthermore, we use the collected data for statistical purposes to evaluate, for example, with which terminals and browsers our platform is accessed in order to adapt our offer on the basis of the needs of users on an ongoing basis and to improve. This data processing is based on Article 6 par. 1 f GDPR. We will delete the aforementioned data no later than six months after it has been collected. If you place an order via our website, we store the data entered by you during the ordering process. This includes, in particular, your name, address, e-mail address, and other information voluntarily provided by you (such as a different delivery address or telephone number). We process this data electronically for the proper performance of the contract, in particular for shipping, invoicing, accounting, and processing of returns and complaints. This data processing is based on Article 6 par. 1 b GDPR. We store this data until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and fiscal retention periods to which we are subject have expired. To conclude a contract between you and us, it is necessary that we receive your name, address. The necessity of providing this data arises, among other things, from various legal regulations (such as § 312i par. 1 and 3 BGB, § 14 par. 4 UStG). Without providing this data, you cannot conclude a contract with us. We do not use any automated decision-making or profiling. Contact If you send us a message by e-mail, we will save your message along with the sender details (your name and e-mail address) in order to be able to answer it and also to respond to possible subsequent questions (legal basis: Article 6 par. 1 f GDPR). For the reception, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will erase the information collected from your message no later than six months after the last communication with you. If you send us a message with information legally relevant for the contractual relationship (e.g. a withdrawal or a complaint), the legal basis for the processing is Article 6 par. 1 b GDPR, regardless of how you transmitted your message to us. In such a case, we will erase the data related to your message as soon as all mutual claims arising from the contractual relationship have been completely settled and the commercial and fiscal retention periods have expired. Social Media You may find Social Media Buttons on your website; they can be recognized by the logos of the social media platforms (hereinafter “platforms”) (Facebook: blue “f”, Google Plus: red “g+”, Pinterest: red “p”, Twitter: blue bird silhouette). These are links to the respective platforms based in the United States (USA). Clicking on such a link calls the respective Platform’s website; at the same time, the IP address of your device and the address of the page where the link is placed (“Referrer”) will be transmitted to the Platform in the USA. However, we neither collect nor otherwise process any data related to the use of these social media buttons. Your Rights With regard to your personal data we process, you have the following rights: a) You have the right to obtain a confirmation from us as to whether we process personal data concerning you. If this is the case, we will inform you about the personal data stored about you and the further information in accordance with Article 15 par. 1 and 2 GDPR. b) You have the right to have your inaccurate personal data rectified without undue delay. Taking into account the purposes of processing, you also have the right to request the completion of incomplete personal data, including by means of providing a supplementary statement. c) You can demand the erasure of your personal data concerning you under the conditions of Article 17 par. 1 GDPR without undue delay, as far as their processing is not necessary according to Article 17 par. 3 GDPR. d) You may demand that we restrict the processing of your data if one of the requirements of Article 18 par. 1 GDPR applies. In particular, you can request the restriction instead of an erasure. e) We will communicate any rectification or erasure of your personal data and a restriction of processing to all recipients to whom we have disclosed your personal data, unless this proves impossible or involves a disproportionate effort. We will also inform you about these recipients if you request it. f) You have the right to receive the personal data which you provide to us in a structured, commonly used and machine-readable format. You may also request that we transmit the data to another controller without hindrance, where technically feasible. g) As far as a data processing is based on your given consent, you have the right to, withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the data processing based on consent before its withdrawal. RIGHT TO OBJECT: ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA; this right applies to a processing, according to Article 6 par. 1 f DPRG, necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. If you exercise your right to object, we will no longer process the personal data in question unless we can demonstrate compelling legitimate grounds for processing that override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims. IN CASE WE PROCESS PERSONAL DATA FOR DIRECT MARKETING PURPOSES (E.G. NEWSLETTER), YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING, WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES. If you believe that the processing of your personal data is in breach of the GDPR, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. This does not exclude other administrative or judicial remedies. Disclaimer CitizensLab takes no responsibility for the content of external Internet sites. Other websites that we link to are owned and operated by third parties and CitizensLab has no control over them. The fact that we include links to other websites does not mean that CitizensLab approves of, or endorses, any other third party website or the content of that website. We accept no liability for any statements, information, products or services that are published on, or are accessible through, any websites owned or operated by third parties. Copyright (CC BY-NC 3.0) You are free to: Share — copy and redistribute the material in any medium or format Adapt — remix, transform, and build upon the material Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. NonCommercial — You may not use the material for commercial purposes. Use of Cookies A cookie is a small data file that websites can write to your hard drive when you visit them. A cookie can contain information, such as a unique user identifier, that the site uses to track your visit. This website uses cookies to uniquely identify all users visiting the site. Many people worry that cookies threaten individuals’ privacy and might affect their own computers’ functioning. While they can be used in all kinds of ways by server-based applications, they pose no risk to you as a user. Cookies used by Tandem cannot be used to obtain information about your system or to add you to any mailing lists. They are used to make browsing more efficient. If you have disabled cookies on your computer access to other areas of the site may be restricted. Google Analytics This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the USA, where it is stored. The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize the services offered online and the operator’s advertising activities. The data sent by us and linked with cookies, user and advertising IDs are automatically deleted after 26 months. Data whose retention period has been reached is automatically deleted once a month. For more information about the handling of user data by Google Analytics, please consult Google’s data privacy declaration.